Frequently asked questions
What does RESALE/Excellent Used Condition mean?
All clothing sold on 2momsresale.com is either NEW or Pre-Owned in Excellent Used Condition. Pre-Owned Excellent Used Condition means that the item has been previously worn, washed and dried. Items are in excellent condition meaning free from stains and rips. Each item listed has been inspected for any imperfections before being listed.
How often is new inventory added to the site?
We are adding new merchandise to our site daily. Check back often as no two items are the same!
What types of Payments do you accept?
Our site accepts only PAYPAL right now. We'll able accept major credit cards soon!
What am I being charged for shipping?
Shipping costs are calculated at checkout and are based on the weight of the items to be shipped. All purchases will be shipped via USPS.
How long will it take for my purchase to arrive?
After purchasing, we will try our best to ship your merchandise out in 1 business day. At times of high order volume, order fulfillment may be further delayed. You will receive tracking information via email notifying you that your item has shipped. If there is a problem with your order or there will be a delay in shipping your purchase, you will be notified via email.
Can I modify or cancel an order after it has been submitted?
Unfortunately, once an order is placed, it goes immediately for fulfillment and cannot be changed. Please check your order carefully before submitting.
What is your return policy?
One way we accomplish offering great prices is by selling all of our clothing and accessories as "final sale." We are unable to accept returns. Although we always do our best to catch imperfections prior to selling the items to you, if you do receive an item that is not as described, please let us know within 3 days of its receipt and we promise to do our best to make it right.